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Technical Advisor Graduate (J002438)

Employer:
Morris Lubricants
Full Time, Permanent
West Midlands
Date added: Thursday 20 May 2021

Company Profile

With a proud heritage dating back to 1869, Morris Lubricants is one of the largest privately-owned manufacturers of high-quality lubricants in Europe.  For 150 years, we have developed a global reputation for delivering the highest quality products and services across a range of market sectors in more than 90 countries worldwide. 

Our Head Office and main production facilities are based in the centre of Shrewsbury.

Further information on the company history and products can be found on our website at: www.morrislubricants.co.uk

Morris Lubricants is a trading division of Paterson Enterprises Limited.

The Role

Working with Discovery, our recruitment and training partner, we have an opportunity for a confident and customer-focused graduate to join our Technical Services department. Reporting to the Technical Services Manager you will provide technical advice on the use of the correct lubricant for a particular application and support the sales and marketing activities of Morris Lubricants by providing comprehensive technical support/information to both internal and external customers. By gaining knowledge of the lubricants industry and developing excellent customer service skills you will become a key member and a ‘go to’ contact for Morris Lubricants’ customers.

To be successful in this role you must be able to communicate effectively with customers and colleagues, understand customer requirements and provide effective solutions.

Our graduate programme has been designed to maximise performance through a structured training and development path which will include a mix of on-the-job training, external development activities and one-to-one mentoring.  Underpinning company and product knowledge will be gained through some rotation of the key business areas during the first 6 months. 

To support your personal and professional development, following successful completion of a 6-month probationary period, you will be enrolled on the Discovery Emerging Leaders 18-month programme.

Preferred Skills/Knowledge/Qualifications/Experience

  • We are seeking a graduate that holds a 2.1 degree (or higher) in Engineering, or a related discipline, completed within the last 3 years. 
  • Ideally you will have experience or an interest in one or more of our main sectors (Automotive/ Commercial Vehicles/ Agriculture/ Construction).
  • Excellent communication skills (written and verbal).
  • Must be able to create effective and positive working relationships with customers and colleagues alike. 
  • Passionate about delivering excellent customer service.
  • Flexible, adaptable and a team player who can also take the initiative.
  • Must have a confident, friendly and assertive telephone manner together with good listening skills.
  • Must be well-organised with excellent time-management skills to ensure that tasks are carried out in realistic timeframe.
  • Good working knowledge of MS Office applications, particularly Excel.
  • As this role may include some UK travel, it would be advantageous if you held a valid driving licence.

* Please note, it is our policy to verify all relevant qualifications. If selected for interview you will be required to provide proof of your qualifications.

Salary & Benefits

  • Competitive starting salary, circa £23,000.
  • Full-time holiday entitlement starting at 23 days per year, plus the bank and public holidays, increasing with service.
  • Generous pension scheme (employer 10% and employee 3% contribution) with life assurance up to 10 x salary (after three months’ service).
  • Company sick pay (after 6 months’ service).
  • Company shares scheme (subject to certain qualifying conditions).
  • Healthcare cashback plan (discretionary and after 3 months’ service).
  • Free private on-site parking.
  • Free refreshments.

Key Terms & Conditions

  • Proposed start date: 1st July 2021 onwards.
  • This is a full-time, permanent position.
  • Normal hours of work are 8.45am to 5.00pm, Monday to Friday (36.25 hours per week) with an unpaid break of 1 hour for lunch. 
  • There may be a requirement to work occasional evenings and weekends to visit suppliers/customers, attend marketing events, exhibitions and trade shows.
  • Notice period after successful completion of 6-month probationary period will be 4 weeks.

Paterson Enterprises Limited is committed to treating everyone who works for the company fairly, openly, honestly and with dignity and respect at all times.  We seek to ensure equality of opportunity in all areas of employment, including the recruitment and selection process, with the selection of employees based solely on merit.

PLEASE NOTE:

By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you’ll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us.

All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.

Job Features

Morris Lubricants
Job CategoryEngineering & Technical, Sales, Marketing & Commercial

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