Business Development Manager
Cue Media
Birmingham
£30,000 – £35,000 + OTE
THE COMPANY
We are a growing technical events company based in Birmingham. We specialise in conferences and award ceremonies across the globe. We have also developed and grown a number of relationships with several key venues and hotels around Birmingham. We are now seeking an ambitious and dynamic business professional to join our team. This is a fantastic opportunity to play an important role in the company’s success.
THE ROLE
You will work closely with the Managing Director and Commercial Manager and be responsible for researching and identifying new business opportunities that have come through our venues and website referrals and the account management of these new customers. This position requires a strong understanding of business principles, attention to detail, and the ability to work collaboratively with various clients and other departments across the business. As the business grows you will develop your own team. As well as this we are looking at suitable candidates with a background in technical sales, however we are flexible on industry. We are looking for candidates that have a passion for sales and operational excellence. The key requirements for this role are a ‘get stuff done’ attitude, with a practical head and the ability to demonstrate great initiative. The ability to build rapport along with good communication skills in both team, stakeholder and customer interactions and a natural curiosity are essential. The successful candidate will be looking to develop their career in a progressive yet nurturing environment. You should be comfortable in all aspects of selling and cross-selling with an eye for spotting opportunities but crucially, possess a genuine desire to help customers. This is a hands-on and exciting and diverse role which will really call upon your excellent interpersonal skills and commercial acumen.
JOB DESCRIPTION
To use our venue partners and website referrals to identify new opportunities and develop into valued customers. You will need to foster and develop relationships with customers and clients through seeking further opportunities and upselling our services to create long-standing relationships. You must understand the needs of your customers and clients and be able to respond effectively with a plan of how to meet their objectives.
DUTIES AND RESPONSIBILITES
- Account Management of new customers, especially after an event to help build relationships with the aim of increasing business for Cue.
- Support and be the first point of contact for all designated customers within the territory.
- Operate within day-to-day sales and commercial activity requirements to achieve personal and Company targets.
- Manage and monitor commercial performance of quotes, pricing actions and agreements within customer base to ensure a return-on-investment model is achieved.
- Execute activities in line with the regional sales strategy.
- Grow these accounts through up-sells and cross-sells, so clients want to renew/expand contracts, and advising clients on long-term growth strategies.
- Managing daily enquiries from our venues, including qualifying and quantifying these enquiries.
- Research and identify new business opportunities.
- You will be accountable for ensuring the CRM is up to date with potential and confirmed business, showing the value of these jobs.
- Building a database of current, existing and potential customers. You will use the system to maintain accurate customer records, including correspondence.
- Regularly forecast account metrics – the quarterly sales results and annual forecasts.
- You will be required to report to the SMT the progress of activity and plans.
- You will also be requested to attend Management meetings on a quarterly basis.
- Work with Marketing to identify, qualify and exploit opportunities from various marketing campaigns.
- Strategic planning of Sales strategy with the Managing Director and Commercial Manager on a monthly basis.
- Contacting previous clients to rekindle old relationships.
THE INDIVIDUAL
Ideally candidates should possess relevant experience in a similar role or be able to demonstrate an aptitude for the role. In addition, candidates should be:
- Minimum of 1 year’s B2B sales experience with a demonstrable history of delivering sales within a targeted environment
- Strong commercial acumen
- Between three and five years’ experience in a business setting.
- Bachelor’s degree in business or any other suitable area.
- Excellent time management and organisational skills with ability to complete tasks and prioritise and work to deadlines.
- Excellent problem-solving skills.
- Attention to detail and the ability to meet deadlines.
- Strong communication and interpersonal skills.
- Ability to build co-operative relationships with clients, other departments, and key stakeholders such as suppliers.
- Willing to take the initiative and be proactive, whilst knowing when to ask for help.
- Self-motivated with good time management and excellent organisational skills
- Possess a full UK driving licence with a vehicle.
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